'I whole-heartedly recommend A and A Walters Funeral Directors to arrange and manage the funeral of your loved one. My father passed away at the beginning of June and I was dreading going to the undertakers to arrange the funeral, after a previous harrowing experience with a different undertaker when my mother passed away. I needn't of worried, Jane's kindness, professionalism and empathy made the experience a positive one. She established our wishes with genuine understanding and guided us accordingly. On the day of the funeral, Jeremy and his team made sure proceedings went seamlessly. We really couldn't have asked for more.
As a footnote, my husband is a local GP and often has to visit A and A Walters in a professional capacity, along with other undertakers in the area. He has always been most impressed with A and A Walters, their professionalism and respectfulness towards the mortal remains they take care of and has always maintained he wants them to look after him when his time comes.'
'My partner would like to thank you immensely for the care and compassion shown towards the family following death of grandad. From collection from his home, to planning of service, flowers, service cards, care when they attended your Chapel of rest to the day of funeral. All staff went above and beyond.'
'Where do we begin to express our gratitude to all at Walters. Unfortunately our family has had three funerals in just over three years. Each send off has been arranged by Walters. Each service has been bespoke, incredibly special and truly outstanding. Each member of the Walters’ family have treated all of us gently, professionally and with utter respect.
We aren’t easy to please. Our demands were many and some were, shall we say, a little out of the ordinary. Yesterday our beautiful Sister was laid to rest and Walters made an unbearable day into a remarkable day, memory and comfort.
Thanks to Steph for managing our rowdy bunch and her personal touch. Thanks to Jeremy for putting up with our late requests and alterations and for creating, yet again, the most moving and amazing photographic montage. Thanks to Jane, sweet lovely Jane, for guiding us through each time and for the heartfelt concern and for the beautiful service. Thanks to Phil for being a comfort too. Thanks to the fantastic staff who drove us to the chapel. They were so respectful and didn’t bat an eyelid at our ‘un-conventional’ Family. And last but certainly not least, a massive thanks to Mr Walters who walked side by side with my sister’s son as they led our Sister to her final resting place.'
'An excellent and sensitive service. Very helpful and answered all the questions myself and my family had. They even accommodated our requests for the type of service we asked for. Can't say enough about Walters, they made us feel at ease and treated us like family and not customers. Thank you so very much.'
'The best funeral directors my family have used, the staff are professional and sympathetic. A special thank you to Jeremy for arranging such a special presentation of my mum that we still watch everyday to help us through our griefing and a special thank you to Sam at the Bilston branch for making us feel so comfortable arranging mums funeral and assisting us everyday until the funeral. Nothing is ever to much trouble for them. We lost our mum to early it was a very distressing time, however from the moment I first called sam she took over the process of mum being collected from the hospital and there was an immediate sense of relief I will never forget that.'